David Lee

Head of eCommerce
Electrolux Major Appliances

David has over 20 years of experience in digitize the retail industry, covering all aspects of sales, marketing and business development; in the area of product, merchandising, pricing, marcom, PR, alliances, channel, e-loyalty, etc. David is currently the Head of eCommerce- Electrolux Asia Pacific. His experience includes growing eTailing revenue 100% training staff to engage branding & social media with customers confidently. He is best suited to present a case study on how players can better engage with their customers beyond the final conversion.

Check out the incredible speaker line-up to see who will be joining David.

Download The Latest Agenda

Main conference day 1

Thursday, November 3rd, 2016

14:40 Customer loyalty: The Infinite Purchase Path: How can you better engage with your customers beyond the final conversion?

Tapping into customer referrals: How can you ensure your current customers are working for you?

How can you increase the number of purchases per customer in the long run?

How to create value at every customer touch point